Privacy Policy

Who are we and what do we do

Arc Parc Industrial is the developer, the owner and the manager of the industrial park and of its properties. Arc Industrial Parc is the first private industrial park in the North-West Romania.
We are responsible for:

THE ADMINISTRATION of “Arc Parc Industrial”
THE SUPPLY AND DISTRIBUTION of the electrical energy and other utilities
CONSULTANCY FOR INVESTORS who wish to establish their business in the Arc Parc premises

Our identification and contact details are as it follows:
SC ARC PARC INDUSTRIAL SRL
RO 17706087
J12 /2306/2005
Address and registered office: Dej, Romania 1, Henri Coanda street 405200
Email: office@arcparc.ro

Next, you can find the necessary information on how we collect, store and process personal data.

Our general statement on data protection

According to the requirements of Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, modified and completed, we have the obligation to administer, in safety conditions and only for the specified purposes, any personal data that we provide. We collect this data when filling out a form on our site in order to contact us or to download various materials, or when subscribing to the newsletter. The purpose of collecting these data is mainly to communicate and provide useful information you have requested. We do not practice SPAM and we promise you will not deliberately receive it from us. You always have the option of choosing to delete your email address or your phone number from our database. Non-private information that does not identify a particular person is subject to a different cookie policy, which you can see below. If you wish to delete your personal information from our database, you can send an email to: office@arcparc.ro.

Also, our website complies with the rules imposed by the new General Regulation on the Protection of Personal Data of Citizens of the European Union - RGPD or GDPR, which entered into force on 25 May 2018.

Data collected and processed from the site

Our company collects through the website and through direct email communication the following types of data:

Anonymous data that can not be associated with or can not identify a person.
Personal data: name, surname, email address, phone number.

These data can be collected in several ways:

Forms that you fill in the site or other channels
Using cookies

Below are details about each collecting data method

Data collected through the form

Contact form
Stored data: data filled in form.
Purpose and legal basis of data processing: The required data is required to be able to respond to the applicant in the most appropriate way possible. The contact mode (telephone or email) will be determined by the representative of Arc Industrial Park, depending on the request of the applicant.

Data collected using cookies (Cookie Policy)

What are cookies?
Their essential role is to create a more enjoyable browsing experience by giving site users feedback on how their sites are used by users. Some cookies can also be used to remind or personalize and target the ad.
Cookies are small files consisting of letters and numbers that will be stored on the user's terminal (eg computer, mobile phone or other equipment of a user accessing the Internet). The cookie is installed on a browser-based request (such as Internet Explorer, Firefox, Opera, Safari, Chrome etc.) and is completely "passive" (it does not contain software, viruses or spyware and can not access the information on the user's hard drive).

What types of cookies we use
We use 2 types of cookies:

Essential cookies for site operation. This type of Cookie retains the user's preferences on this site, so they no longer need to be set at each site visit. For example: Customizing certain settings (for example: language). This type of cookies does not require consent.
Cookies of anonymous statistics. These cookies help transmit information to Google Analytics about the experience and behavior of users on our site. Data collected using Google Analytics cookies, which are automatically run on our site, are anonymized data that does not identify people. This type of cookies does not require consent.

You may decide to delete cookies or stop writing them using your browser settings. Many cookies are used to increase the usability or functionality of web sites / applications; therefore, disabling cookies may prevent you from using certain parts of our sites or apps.

Access, use and storage of data
Who uses and has access to this information
For the performance of our activities, we use different services from external or internal suppliers, named in this empowered document. External vendor services imply the storage of information in their databases, information that is protected and secure. These ones can be:

Arc Parc Industrial representatives from sales, marketing, administration, development or customer support departments.

Online platforms and service providers we collaborate with in order to have our activity on going:

Website management system
The CRM platform
the Google Analytics statistics platform

How long the collected data will be stored
Website Forms:
The data filled in through the forms on the website, the data stored in the website's admin and in the CRM, etc. are stored until the applicant requests their deletion.

Cookies:
Depending on the type of cookie, data captured by them has different storage times, which vary as follows:

Data storage only during user's visit;
Keeping data for a few days (for example, not displaying certain elements of the site, pop-ups, alerts, once every few days, not every time you access the site)
Keep data over a longer period of time (such as anonymous data captured by Google Analytics)

If you want to know more about Cookies and what they are used for, we recommend the following links:

What rights do you have?
As a target person, you have the following rights:

Right of access to data - the right to obtain from Arc Arc Industrial a confirmation that personal data concerning you are processed or not, as well as access to the data; at the same time, you can obtain a copy of the personal data provided to our company and which are being processed.
Right to rectification - You have the right to obtain inaccurate personal data, as well as the right to obtain the completion of incomplete personal data, by Arc Arc Industrial Park.
The right to delete data - You have the right to obtain from Arc Arc Industrial the deletion of personal data concerning you without undue delay and Arc Parc Industrial has the obligation to delete the data when: (i) your personal data are still necessary to meet the purposes for which they were collected or processed; (ii) the data holder withdraws consent on the basis of which the processing takes place and there is no other legal basis for the processing; (iii) the owner opposes the processing and there are no legitimate reasons to prevail in the processing; (iv) personal data has been processed unlawfully; (v) personal data must be erased in order to comply with a legal obligation of Arc Parc Industrial under Union law or Romanian law. Arc Parc Industrial will disclose to any recipient to whom personal data has been disclosed any deletion thereof unless this proves impossible or involves disproportionate efforts and will inform about these recipients if requested working;
The Right to Restrict Processing - You have the right to request the restriction of processing your Data. This means that your Data processing is limited so that we can retain the Data, but not use or process it. This right applies in the specific circumstances provided for in the General Data Protection Regulation, namely:
- the accuracy of the Data is disputed by the data subject (ie you) for a period that allows the operator (ie Arc Parc Industrial) to verify the accuracy of the Data;
- processing is illegal and the data subject (ie you) opposes the deletion of the Data and requires the restriction of its use;
- the operator (Arc Parc Industrial) no longer needs Data for processing, but they are requested by the data subject for the establishment, exercise or defense of legal claims;
  the person concerned (ie you) raised objections based on legitimate reasons on the part of the operator for verifying that the operator's legitimate reasons (Arc Parc Industrial) exceed those of the data subject (if the legitimate rights of Arc Parc Industrial override your rights).
Right to data portability - You have the right to receive your personal data in a structured format, currently used and readable automatically and to transmit this data to another operator under certain conditions; in the exercise of this right, you have the right to transmit personal data directly from Arc Parc Industrial to another operator when technically feasible;
Right to Opposition - You have the right to oppose, for reasons related to your particular situation, at any time the processing of your personal data, including the creation of profiles based on those provisions;
Right to lodge a complaint with the National Supervisory Authority for Personal Data Processing;
The right to withdraw your consent at any time without affecting the lawfulness of the processing of personal data by Arc Parc Industrial on the basis of the consent prior to its withdrawal.

How you can access your data
For any questions or requests regarding personal data that you have submitted to us, including the exercise of the rights you have, mentioned in the previous section, you may contact us at any time at:

Email: office@arcparc.ro
Phone: +40 (0) 264 406 817
Address: Dej, Romania
1, Henri Coanda street
405200

We will honor any request from you regarding your personal information and we will provide you with the requested information free of charge.